Sunrise Cuisine
About
Coffee & Tea, Caribbean
Price Range : Under $10 ($)
Location
Adress: 76 Middlesex Ave, Somerville, MA 2145
Phone: (617) 623-2992
Work Hours
Business info
- list_altTakes ReservationsYes
- directions_carDeliveryYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- local_parkingParkingStreet
- directions_bikeBike ParkingYes
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- insert_emoticonAmbienceCasual
- volume_upNoise LevelQuiet
- local_barAlcoholNo
- transit_enterexitOutdoor SeatingNo
- wifiWi-FiNo
- tvHas TVYes
- fastfoodCatersYes
Reviews
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Barbara C.
The food here is TO DIE FOR! Hands down the best Haitian cuisine in the greater Boston area. People I know drive from Lowell just to eat here. The bean sauce is perfectly seasoned and the rice is always cooked to perfection. So it really pains me to not go back here.
I've worked in the food industry so I know that sometimes people have off days so I kept going back cause the food really is that good, but I have issues every single time. I'm not sure why it keeps happening, if I keep catching them at a bad time, but the stress of ordering from there isn't worth it anymore. This is just my personal experience so I do encourage everyone to try it at least once, because like I mentioned the food is authentic and delicious. -
Lucinda A.
Ohhh Sunrise where do I begin. Let's start with when I made my entrance inside of the establishment we were greeted nicely. But the staff was on a call with a customer and her response to the customer on the line was not friendly and showed her poor customer service skills. I for one would not be talking to a customer on the phone in the manner in front of customers she should have discussed the situation in an appropriate area.
As my party of five waits to be seated a party of three strolls in and just gets comfortable and sits down at this time the host is a bit dazed and confused and is hollering at the people who just walked in and saying aren't you five come and now my friend is saying no that's us. So for visual purposes we are still at the entrance and the host/ waitress is yelling for us to come have a seat. That's not the biggest deal.
What really urked me is (Danielle) the waitresses poor demeanor. When she came over to finally take our order, which felt like forever she was RUDE. One friend asked for the Saturday special as opposed to her saying we ran out she nonchalantly shrugged her shoulders and said we don't have it. My other friend asked for the pricing of the fish and she said everything is on the menu BUT if you actually took a second to glance at the menu that information was not given. My other friend then asks for kenap which is beautiful displayed on the menu and she then opens her mouth to say we don't have it. So y'all just adding photos on the menu of items you don't have. COOL
One friend and I order a passion fruit with milk and my other friend said I'd like the same a passion fruit and the waitress barked at her "HOW DO YOU WANT IT." I'm sorry did you not hear her say the same way as me. Overall sunrise you never fail to disappoint me with your customer service. I mentally prepare myself for the outrageous unnecessary disrespect. As a Haitian women I make it my business to support Haitian businesses but when it comes to sitting at this restaurant and enjoying the atmosphere it does get hard when the waitress is ignorant.
As for the food thank God it came out great because you can't have POOR quality customer service and then serve crappy food.
Food: 4
Customer Service: 2.5 -
Sherley C.
STAY AWAY!! THEY CHARGE CUSTOMERS EXTRA AND POCKET PEOPLES MONEY!!!
Every Sunday I order their fried fish, and every Sunday it comes to the price of $16. So today around 7pm I called Sunrise and asked them how much is a fried fish and the lady over the phone responded $20 and i said okay thank you and that I will call later on. Around 8pm I called and asked for fried fish and the lady on the phone said $30? I'm like $30? She said "yes $30." So I asked her how come every Sunday I go there I get charged $16 for fish and I called earlier the person said $20 and all of a sudden now it's $30? $10 price increase within 1 hour.
So I politely asked her to speak to the manager and she said call back in half an hour. I asked her how would I call back in 30 mins if you guys close in 30 mins, and all of a sudden she replies back saying that the manager isn't there for the night.
I took it upon myself to drive there to call speak to a manager and she said the manager isn't there. So I asked her how much is the fish she said $30. So I said $30? She said yes. So I asked her for a menu and no where on the menu do they have listed $30 fish and I told her that. Her response was oh we have $40,$50 fishes too... when no where on the menu do they have $40,$50 fishes on there ... like come on, if they needed tip all they had to do was ask, but nope they just charge customers what they feel like charging!!
Here's there menu as proof !!! -
Kween M.
The food was good !!!! what ever that sauce is that goes on the rice is bomb!!!!!!!!!!!
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Connie W.
The food is very good BUT the ladies who answer the phone are very rude!! You ask questions and they keep saying one minute. One minute then u hear them talking to customers.... Then they put u on hold and then your disconnected!! I called back and they did the same thing!!! NOT GOOD FOR YOUR BUSINESS!! NEED MANNERS... IT GOES A LONG WAY!!!